Friday, Sep 3, 2010

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Organizational-Values.jpgORGANIZATIONAL VALUES
Key organizational values for all aspects of club operations includes a number of samples including:  Club Values, Service Ethic, Commitment to Employees, Teamwork, Standards of Service, Member Relations, Basic Service Issues, Pocket Cards and Daily Huddle, Principles of Employee Relations, Management Professionalism, and Managers’ Code of Ethics.
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Editor's Comments

Every club has thousands of dollars worth of furniture, fixtures, and equipment.  But when was the last time you verified you still had them?  Mark Alviano gives important reasons why you should keep tabs on these assets. Read it here .

Business of Golf(2).jpgI strongly recommend James J. Keegan's new book, The Business of Golf: What Are You Thinking? This book is a must read for anyone in the golf business. Well worth the $99.95 price!  Mr. Keegan has written the best book about the business of golf that I've read. He has dozens of ideas that are alone worth the price of the book. I wished his book was available when starting my career in club and golf course management.  Get it here with a 25% discount. Just enter coupon code CRI25.

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Ever thought you'd like to empower your staff.  Find out how with EMPLOYEE EMPOWERMENT!  This week only - $10 OFF the regular price. Check it out here .

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“We a readying our club for Turn-over later this year and SOP's that had never been written for my Department. Fortunately I had saved an article you published about service that my Club Manager emailed to us last fall. I have found your articles to be incredibly helpful and precisely our vision and will assist me with my formatting.”

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